IMPORTANT: Carefully review the list of common issues below for contacting us for a repair.
I have problems with my toilet.
Is your toilet blocked?
A clogged toilet is often easy to fix on your own. Use a plunger to carefully pump the blockage through the pipes. Be sure to only flush your toilet once, as a clogged pipe could cause the water to overflow your toilet basin.
My toilet won't flush.
Has the small chain under the toilet cover disconnected from the flushing mechanism? Lift the lid of the toilet to verify the mechanism is still properly connected.
I don't have electrical power.
My outlets won't work.
If an outlet in your rental property is no longer functioning, first plug in another appliance to rule out equipment failure.
I don't have power anywhere.
Are you completely without power? First, verify that you're the only home affected in your neighborhood. Power cuts are often due to failures with the electrical grid, which can be caused by inclement weather, downed lines, or scheduled outages.
If you are the only home affected, call your utility provider to make sure there is no problem with your account.
My home has no hot water.
If the hot water heater is not working properly, be sure to check that the thermostat has not been reset accidentally. Check to see the gauge is set correctly and reset the unit if necessary. Wait at least 15 minutes to see if the appliance is working again.
My HVAC isn't working. (No heat or A/C)
First, check your thermostat to see if it's been reset. If your thermostat is at the right temperature, call your utility company to make sure your account is current.
My maintenance issue is an emergency!
In an emergency situation, please call 911 for immediate assistance.
Still having problems? Get in touch with using the request form. If this is an after hours emergency, please call 800-488-0952.
Contact Us Now
Please be sure to click the button to login to PropertyMeld and then fill out the form with as many details as possible. This will allow us to better respond to your maintenance service request.